GDPR Compliance

1. Our Commitment to GDPR

glossy-tile is committed to compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. We take our data protection responsibilities seriously and have implemented appropriate measures to protect your personal data.

2. Data Controller

For the purposes of GDPR, glossy-tile is the data controller responsible for your personal data.

glossy-tile
42 Kensington Gardens
London W2 4BG
United Kingdom
Email: [email protected]

3. Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Consent: You have given clear consent for us to process your personal data for specific purposes (e.g., marketing communications).
• Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Processing is necessary for compliance with a legal obligation.
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.

4. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

5. How to Exercise Your Rights

If you wish to exercise any of your GDPR rights, please contact us at:

Email: [email protected]

We will respond to your request within one month of receipt. If your request is complex or we receive multiple requests from you, we may extend this period by two further months, in which case we will inform you.

6. Data Security

We have implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data
• Regular security assessments
• Access controls and authentication
• Staff training on data protection
• Regular backups and disaster recovery procedures

7. Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay and, where feasible, within 72 hours of becoming aware of the breach.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When we no longer need your personal data, we will securely delete or anonymize it.

9. International Data Transfers

We do not transfer your personal data outside the United Kingdom or European Economic Area. If this changes in the future, we will ensure appropriate safeguards are in place to protect your data.

10. Automated Decision Making and Profiling

We do not use automated decision-making or profiling in our processing of your personal data.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

12. Complaints

If you believe we have not complied with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk

13. Updates to This Notice

We may update this GDPR compliance notice from time to time. We will notify you of any significant changes by posting a notice on our website.

14. Contact Information

For any questions about our GDPR compliance or to exercise your rights, please contact us:

Email: [email protected]
Address: 42 Kensington Gardens, London W2 4BG, United Kingdom